Purple Frog Group Limited are an Estate agent, property management and letting agent operating nationwide in the United Kingdom. Purple Frog manages a large property portfolio ranging from one-bedroom apartments to large scale apartment blocks.
Founded by two students back in 2007 specialising in student accommodation with their knowledge and experience, they make student living easier.
Purple Frog operates nationwide offering an array of services which requires them to deal with queries ranging from arranging a viewing, listing new properties or simply giving general advice.
As a result they were in need of a reliable business phone system that allowed them flexibility in terms of being mobile and still being able to make and receive calls to their business line.
The ability to set up users and call routing is an important feature for Purple Frog. Dealing with many stakeholders nationwide means being connected to the right person in the right area of the country instead of going around the houses adds a touch of professionalism and improves productivity.
Having access to call recording is another CircleLoop feature that Purple Frog have found useful. Instantly having playback across teams so information missed on calls is a thing of the past.
Information given by customers on calls can be relayed to other team members in other locations outside of email without leaving the CircleLoop application.
"As a manager of our sales team, CircleLoop allows me to track and monitor my team's calls. The ability to record and listen to calls means I can continue to provide my team training and give them pointers and advice on how they can improve."
"The costs are a lot more transparent and stable and we also have the integration based click to call and analytics options too. CircleLoop helped us to overcome the limitations of a traditional phone system."
"I can't understand why anybody would buy a standalone telephone system when Circleloop has all of the features of an expensive PBX phone system with no deskphone equipment needed. It's fantastic."