Home | Deskphones

Deskphone Provisioning Overview

Provision a range of SIP and ATA devices to work with CircleLoop.

Advanced Provisioning

Use CircleLoop Admin Settings to provision a range of devices to work with CircleLoop.

Help Provisioning

Provision via your CircleLoop Customer Success Team a range of SIP and ATA devices to work with CircleLoop or visit our help article.

CircleLoop is an app-first solution and the recommended setup for best performance and the richest feature set is to use the CircleLoop Windows / Mac Desktop App with a wired headset and ethernet network connection.

Features

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Hold

Place the caller on hold with optional music. The configuration of the hold music is managed by the CircleLoop App, but all supported SIP handsets can hold and unhold calls.

Deskphone | App

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Mute

Mutes your audio, whilst keeping the caller connected. Supported on all SIP handsets.

Deskphone | App

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Volume

Controls the volume of the headset/handset. Supported on SIP phones.

Deskphone | App

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Voicemail

CircleLoop voicemails are accessible via the CircleLoop Apps with voicemail messages transcribed and delivered via email.

App

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Contacts

Contacts can be added into SIP device address books manually.

Deskphone | App

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Emergency Calling

It is possible to call UK Emergency Services via a deskphone. Please contact the CircleLoop support team to enable this function.

Deskphone

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Withhold

It is possible to withhold your number when dialing from a deskphone, simply prefix the dialled number with 141.

Deskphone

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Forwarding

The forwarding function is configurable via the CircleLoop Apps only.

App

Recommended Hardware to use with Circleloop

Ensure you have the best call quality with our recommended hardware.

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