Communication is at the heart of everything your business does. It’s how you speak to clients, how you address staff and how staff members speak to each other. Miscommunication is your enemy because it wastes time and harms client relationships. Tasks fall between the cracks and vital deadlines are missed.
You need to find the right balance of communication that will help your organisation to grow, but also allow staff to be as productive as possible. Here’s how to find that balance.