By User / Remote teams
The best phone system for remote employees
Working remotely has never been more relevant for companies. Using a cloud-based phone system, like CircleLoop, makes this even more of a reality. Being able to access your phone, and clients being able to call your employees wherever they are, means you’ll never have to worry about missed calls or opportunities again.
It doesn’t matter whether you're a startup that’s fully remote, an SME that’s moving towards a more agile approach or a large business just looking to create a remote call centre, CircleLoop is here to help.
call tracking and team management
Managing remote staff made easy
It’s never been easier to stay connected when your employees work from home, or anywhere remote. CircleLoop offers powerful team management features to help you keep your team performing at the top of their game.
From call tracking through to call recording, team member management and call analytics, there’s something to help you keep on top of your team and their work. As your employees can take their number wherever they have the app, you’ll never have to worry about contacting them.
cloud-based phone system
Never miss a call! Let your remote team access multiple call routing options
You don’t have to worry about your team missing a call when they’re working from a home office, or are out and about on the move. As we are a cloud-based phone system your employees can access their number from any desktop or laptop device where there is a wifi or ethernet connection.
Plus you can set up dynamic call forwarding at the click of a button, so you can forward important calls to another user or a mobile with ease. If you do miss a call, CircleLoop will pick it up with a personalised voicemail and convert it directly into text which it can email to you.
Measure remote teams productivity
Our powerful analytics lets you measure the work your team is undertaking. It gives team leaders and managers oversight of how well their team is performing, how many calls they are making and other metrics.
Call recording lets you listen back on calls, so you can check that quality is kept high. Recorded calls can be used for training too.
Work remotely, appear locally with virtual numbers
With virtual numbers it doesn’t matter where your team is based, they can still make calls like they’re based locally.
You can assign multiple numbers to one user and choose from a selection of local numbers or international numbers. For example, even if your employees are based in Manchester, they can call like they live in London Virtual numbers can help you build trust, whether your team is remote or not.
Features to make remote working easier
Call recording, tracking and analytics are just a few of the features that can power your remote team. CircleLoop comes packed with over 60 smart self-service features to enhance your remote phone system.
Whether it’s voicemail to text, call routing, dynamic caller ID, call recording, professional IVR Greetings & Menus, conference calls and onboard call analytics you’ll be able to instantly access these features.
Our powerful features come at no extra cost to the user too, so if you’re looking to keep costs low for your remote team, CircleLoop can help.
Build your remote team - from simple comms to remote sales or call centres
Our phone system is designed with the user in mind. Whether you simply want a remote team communication solution to keep in touch with your employees, or you want to build a complete remote call centre or remote sales team, CircleLoop can help.
Team functionality lets you set up teams and departments, to route inbound calls, assign tasks and more, all within the app. Add call recording into the mix for training purposes and you’re onto a winner.
Our phone system is entirely app-based, so you can access it from any desktop or laptop device where there is a wifi or ethernet connection.
A remote work tool that plays well with others
Being able to integrate your phone system with the tools you already use is invaluable, especially on the CircleLoop lets you take your address book, contact notes and more on the go and integrates seamlessly with your favourite tools.
Whether it’s inbound caller ID, automatically logging notes or in-app calling we’ve got you covered, with integrations across remote tools for CRM, accounting, helpdesks and marketing.
Communicate effectively but keep costs down
We know that, for many, the decision to use remote employees is to keep overheads low. CircleLoop can help here.
Our plans start at just £5 per user, per month. This makes CircleLoop a remote communication solution for all. What’s more, you won’t be tied into a contract, or face any hidden fees. All of our features and integrations are included as part of the cost.
CircleLoop is the affordable tool to help your remote teams communicate, make calls and work from home with ease.