Voice over ip
What is VoIP?
VoIP, or Voice over Internet Protocol, is a technology that enables the transfer of voice communications over IP networks. It allows users to make phone calls over the internet without the need for a traditional landline. VoIP is a flexible and cost-effective alternative to traditional phone systems and is often referred to as IP telephony or internet calling.
With advancements in software and hardware, VoIP can offer high-quality calls on the go, providing voice communications without a fixed location and avoiding installation costs and hardware overheads.
How does a VoIP phone system work?
A VoIP service works a little differently from a PSTN. When you transmit your voice via IP you aren’t sending it down a phone line, you’re converting it into a digital packet then transmitting it via IP. It’s a simple process of convert, transmit and unpack. It works something like this:
- A codec converts your data into a digital ‘packet’.
- The packet is then transmitted via IP.
- The data packs arrive at their destination.
VoIP systems can work within existing systems and do not require a specialized device for the recipient or caller. The final packet can be converted back to run on a standard phone line, and hardware can be enabled with VoIP software, providing access to more features. CircleLoop offers VoIP phone system access through computer apps and physical phones if needed.
What does a VoIP system cost for businesses?
One of the best things about VoIP is its low point of entry. Not only do you not need a physical phone line and hardware, but the line rental costs are low and the installation costs are non-existent.
This means that business VoIP phone systems are incredibly affordable. Our own service, for instance, starts at just £5 per user per month and comes with a wide array of features that you have to pay extra for on a landline. Call charges can be a lot lower, and some packages come with inclusive minutes.
As there’s no need for an engineer to come out and install your phone system or a need for purchasing expensive hardware, VoIP is a cheap communication solution for any business.
Switching to VoIP
Setting up a new VoIP phone system with CircleLoop is quick and easy, as there is no need for an engineer or hardware to be delivered. By signing up and downloading the app, you can start using the service right away.
Additionally, CircleLoop allows for the porting of old numbers and importing of contacts from address book tools like Office 365 or CRO tools, directly into the VoIP phone system.
Before you switch though, it’s worth doing a few things:
- Check you have a strong, reliable internet connection and that you can optimise your router for voice
- Put aside some time to train your team on your new system
- Test your new system with a free trial
What do I need for a VoIP phone system?
While a VoIP phone system offers great flexibility, and doesn’t require a landline, there are a number of things you may need to get going.
No matter how you’re going to be communicating, the absolute essential is a quality broadband connection that offers enough bandwidth to make your calls clear alongside any other internet needs within your business. We’d recommend a fibre optic connection for best quality and unlimited downloads is important. So that’s:
- Broadband connection, preferably fibre optic
- Ethernet connection for computer or phone