variety of options
Easy to configure IVR Greetings & Menus
Press 1 for Account Management, Press 2 for Sales, Press 3 for Finance… Our simple self-service settings allow you to instantly configure your inbound call routings.
Add customised greetings and then simply choose which user or team each option should ring through to. It’s as easy as 1, 2, 3!
You are in Control
Redirect unanswered calls, or send to voicemail
Out of hours? Colleagues unavailable? No problem – provide outstanding customer service with smart CircleLoop redirects using an auto attendant to route your calls.
Choose to redirect unanswered calls to other colleagues, teams or even external phone numbers.