The Office 365 Phone System
There’s a very strong chance that your business has subscribed to Office 365, to give it access to the best Office apps like Word, Excel, Powerpoint and Outlook, the excellent storage solutions and also an address book. It’s a powerful collection of services, and Outlook, in particular, is useful for sending and receiving emails and storing contacts.
This is where CircleLoop’s integration comes into play and can take your Office 365 system to the next level.
How does CircleLoop Integrate with Office 365?
It’s likely that you use Microsoft’s Office 365 for convenience, and CircleLoop’s Office 365 phone integration is designed to slot in conveniently with your other apps. It can sync your Microsoft Outlook and Office 365 contacts and give you call queue and call recording capabilities.
CircleLoop lets you access your Office 365 contacts on the go, so you can make and receive calls from your Outlook address book as long as you have your phone with you. The only requirement for this Microsoft Office 365 phone system is installing the CircleLoop app. The app itself gives you a number of other excellent phone system features, like virtual numbers, call recording and conference calls.
Benefits for your team
Know who’s calling at a glance
An incoming caller is identified instantly by CircleLoop, providing a link to Office 365 and the details from their contact card, including tags.
Improved client management
You can call your clients directly through Office 365 using CircleLoop’s functionality, so there’s no need for you to leave it to speak to your clients. This makes customer management smooth and pain-free.
Search & call on the move
The CircleLoop app lets you quickly search and call your contacts and customers on the go and gives you their full information, including notes.
Smart features that save you time and money
Add a Platinum, Gold, Silver or Bronze number to your CircleLoop account
Desktop and Mobile Apps
As a cloud-based phone we run using VoIP (voice over internet protocol), so you can make and receive calls on your mobile or desktop.
CircleLoop can sync up with deskphones, so if you still need a physical phone presence we can help there too.
Port your old number over to CircleLoop, so you haven’t got to worry about losing key inbound prospects.
While our apps lessen the worry of missing a call, we offer voicemail transcribing for any voicemails left to your CircleLoop numbers.
Out of Hours Routing
Set the days and times you are available, route calls to another team, menu or external number
Transfer calls to another team, menu or another user
All voicemails can be converted to text and sent to your activity feed or email
Every user gets their own conference room, to arrange group calls with ease
Call recording lets your sales team learn from their mistakes and improve their calls, plus they don’t have to worry about taking note or missing a detail.
Call Greetings & Menus
If people need to return your sales calls, you can set up in-call menus to direct callers to the right place.
Send inbound calls to mobile phones or other landline numbers