Zoho CRM Phone Integration
As one of the leading CRM platforms, Zoho CRM helps empower thousands of businesses across the world to generate leads and engage with their customer base. Time can often be lost in making calls, managing teams and hunting down caller details and notes, and that’s where CircleLoop comes in.
How does CircleLoop Integrate with Zoho CRM?
CircleLoop offers seamless integration with the Zoho CRM platform, to allow users to make phone calls, export and sync contacts, track calls, make notes and more. CircleLoop allows for full Zoho CRM automation, with the ability to call your Zoho contacts directly through the CircleLoop app when you’re on the go. Our integration with Zoho CRM allows for call tracking, call recording and SMS logging, all at the click of a button. For more information on the Zoho Integration process, check our guide on integrating CircleLoop with Zoho. Once CircleLoop is integrated with Zoho CRM it works effortlessly alongside the platform. CircleLoop also integrates with other Zoho services such as Zoho Desk.
Benefits for your team
Instantly know who’s calling
CircleLoop identifies the caller and gives you a direct link to Zoho CRM, plus full contact syncing. Your Zoho contacts will automatically sync into your CircleLoop phone system, so there’s no chance you’ll not know who the caller is.
Better customer management
No need to leave the Zoho platform to speak to clients. All of your calls can be made or received in-app using the Zoho phone dialler created by CircleLoop.
Instant access to call analytics
Everything is logged automatically in Zoho CRM, so you can view call details like answer rate, call length, attempted calls, and more. This then gets automatically logged to a contact on Zoho without you needing to do anything.
Type notes during or after calls
CircleLoop's native Zoho dialler allows you to leave enhanced call notes. Each contact’s notes can be edited or added to while you’re on the call, as well as after.
Zoho phone calls on the move
Quick search customers or prospects in CircleLoop's app. You can access all of your Zoho CRM contacts in the CircleLoop app. If you’re out and about you’ve not got to worry about accessing Zoho, as long as you have your CircleLoop app on your phone.
Sales process development
Call recording and logging allows better feedback on lead quality. This can be set up at the click of a button, and once you do, it automatically adds call recording and call logs to a contact in Zoho.
Instant access to all comms data
You already log your email & chats, add your phone to close the loop with Zoho CRM call logging. CirlceLoop lets you gain oversight of all your communication data from a contact on Zoho in one place.
Zoho call recording
Record any calls you make or received directly through Zoho. Setting this up only takes a couple of clicks, and then all calls recorded get automatically logged to a contact or prospect.
Smart features that save you time and money
Add a Platinum, Gold, Silver or Bronze number to your CircleLoop account
Desktop and Mobile Apps
As a cloud-based phone we run using VoIP (voice over internet protocol), so you can make and receive calls on your mobile or desktop.
CircleLoop can sync up with deskphones, so if you still need a physical phone presence we can help there too.
Port your old number over to CircleLoop, so you haven’t got to worry about losing key inbound prospects.
While our apps lessen the worry of missing a call, we offer voicemail transcribing for any voicemails left to your CircleLoop numbers.
Out of Hours Routing
Set the days and times you are available, route calls to another team, menu or external number
Transfer calls to another team, menu or another user
All voicemails can be converted to text and sent to your activity feed or email
Every user gets their own conference room, to arrange group calls with ease
Call recording lets your sales team learn from their mistakes and improve their calls, plus they don’t have to worry about taking note or missing a detail.
Call Greetings & Menus
If people need to return your sales calls, you can set up in-call menus to direct callers to the right place.
Send inbound calls to mobile phones or other landline numbers