Discover how we have helped our customers improve their business communications
As a manager of our sales team, CircleLoop allows me to track and monitor my team's calls. The ability to record and listen to calls means I can continue to provide my team training and give them pointers and advice on how they can improve.
Christian Hill discusses the impact of the CircleLoop Hubspot integration in enabling accountability of calls, his favourite CircleLoop features and explains how, for a modern business, flexible working is a must.
The costs are a lot more transparent and stable and we also have the integration based click to call and analytics options too. CircleLoop helped us to overcome the limitations of a traditional phone system.
Our business productivity levels have actually increased 40% during the Covid-19 period. Our employees working from home and having access to the facilities they used to have in the office is a major contributor to this.
One of the significant benefits of working with CircleLoop is that it's a self-service tool. It's easy to manage the whole system, allocate new numbers or add people to our team, manage our voicemail and call menu options. With no hardware to configure, working through the Mac app means that changes are simple and immediate.
Using CircleLoop enabled our team to take calls on the move whilst often at client premises carrying out work. We achieve this by forwarding calls from our CircleLoop 0333 number to designated team members mobile phones.