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CircleLoop

Powerful phone system features

Replace your existing business phone system with the UK built & UK based modern alternative.

Apps & Devices

Windows

Get CircleLoop for Windows (Recommended)

Mac

Get CircleLoop for Mac (Recommended)

Web-App

Get CircleLoop and use via our Web App

iOS

Get the Mobile Apps for iOS

Android

Get the mobile apps for Android

Deskphone (Snom / Yealink)

Use CircleLoop with a range of Deskphones

Jabra-Hardware

A range of Jabra hardware for use with our apps

SIP phones

SIP devices can be provisioned to work with CircleLoop

ATA-Devices

ATA devices can be provisioned to work with CircleLoop

Phone Systems

UK Numbers

Instantly choose from 01, 02, 03 and 07 phone numbers

Instant Number Setup

Any phone number is instantly live and ready to use

Customised Voicemail

Personal greetings for users & teams, control the redirect delay period

Voicemail to Text/Email

Voicemail converted to text and sent to your activity feed or email

Dynamic Caller ID

Choose the phone number you’d like to dial-out from

Team Ringing

Set up teams and route inbound calls to the right people

Call Routing

Control inbound calls by number, user or team

Forward Calls

Send inbound calls to mobile phones or other landline numbers

Click To Call

Use our Chrome, Firefox and Edge Extensions to call by clicking on a number

International Calling

Call over 180 countries starting at just 3p per minute

Call Functions

Inbound Calling

CircleLoop is instantly live and ready to receive inbound calls

Outbound Calling

Make outbound calls to the UK and Internationally

Live Activity Feed

Account activity syncs instantly and appears in all your apps

Call Redirect (to Team/Menu/User)

Redirect your calls to a team, menu or another user

Call Redirect (to External Number)

Redirect your calls to an external number

Call Transfer (to Team/Menu/User)

Transfer calls to another team, menu or another user (CircleLoop only)

Call Recording (User)

Record and listen to all your calls instantly

Call Recording (Admin)

Record all users’ calls. Listen, download and share recordings

Out of Hours Routing

Set the days and times you are available, route calls to another team, menu or external number

Snooze

Briefly snooze your inbound calls with one click

Teams

Set up teams or departments and route inbound calls to the right people

IVR Greetings & Menus

Add a menu to your phone numbers to route callers to the right user or team

SMS

Send and receive SMS from 4p (UK only)

Voicemail

Set personal greetings for users & teams and control the redirect delay period

Voicemail Transcription

All voicemails can be converted to text and sent to your activity feed or email

Email Notifications

All voicemails can be converted to text and sent to your activity feed or email

Filterable Activity Feed

Filter and query your activity feed

Conference Calling (Basic PIN / Room)

Every user gets their own conference room, to arrange group calls with ease

Contacts

Synchronise your contacts into CircleLoop

Contact Sharing

Choose contacts to share with your team

Caller ID from Address Book

Choose the phone number you’d like to dial-out from

Withhold Number

Withold your number on outbound calls

Announce Calls

Accept or reject inbound calls

Ringtone Selection

Select the ringtone on inbound calls

Welcome Greetings

Create and play a welcome greeting to your customers

Hunt Music

Choose music to be played while callers are waiting

Greeting and Music Management

Access a library of greetings and music at a team level

Emergency Calling

Use CircleLoop to contact emergency services

Administrator

User Management

Manage every account users account and permissions at an administrator level

Self Service Numbering (UK Mobile)

Add a Platinun, Gold, Silver or Bronze number to your CircleLoop account

Self Service Numbering (VIP Memorable Numbers)

Add a Platinun, Gold, Silver or Bronze number to your CircleLoop account

Mirror Existing Number

Make outbound calls from your existing number

Port Existing Number

Port your existing number into CircleLoop

Invoice & Subscription Management

View your invoices and manage your subscriptions within our applications

Payment Method - Credit/Debit Card

Add your Credit / Debit card details to CircleLoop

Payment Method - Direct Debit

Pay by Direct Debit

Blocked Numbers

Prevent inbound calls from nuisance numbers. Blocked for one, blocked for all!

Call Recording User Exclusion

Choose which users have call recording enabled at an admin level

Analytics

User - Call Analytics

Powerful, instant call analytics and reporting

Team/Menu - Call Analytics

User, number and team across customised date ranges

CircleLoop Number - Call Analytics

View the calls made, received and missed at a number level

Admin - Call Analytics

Total call duration, average call duration and time to answer at a user, team and number level

Search by Number

Search for a number in your analytics history

Integrations

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Slack

Use our Slack webhook and send calls missed, calls received and voicemail notifications to a personal or team channel of your choice.